Cannot get passed getting ready to download items.

Phoenixstone
Phoenixstone Registered Users Posts: 7
Apprentice Traveler
Locates items, but won't download them

Answers

  • Phoenixstone
    Phoenixstone Registered Users Posts: 7
    Apprentice Traveler
    Sometimes says servers are busy. This happens any day & anytime day or night.
  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    Hi
    @Phoenixstone
    Welcome to the site....
    Servers are busy error....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM