Server busy error while updating the device
alphasteel
Posts: 4 [Apprentice Seeker]
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Best Answers
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DougLap
Posts: 7,556 
SuperuserHi @alphasteel
The servers are not busy it is a software issue. Try the suggestions in the YamFazMan post I linked for you and usually that resolves it. Particularly try the deletion of the Home files he suggests.
Doug6 -
YamFazMan
Posts: 18,982
SuperusersHi
@alphasteel
Further to Doug's post....
Welcome to the site....
Servers are busy error....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM6
Answers
Superusers
@alphasteel
Welcome to the site....
Do you mean a Start 60 ???
Can you expand on the problems you are having ???
Stay Safe ATB YFM
Superuser
Assuming that you mean a Start 60 as suggested by YamFazMan then look at the following post including the response by @YamFazMan as well Your profile suggests a Smart 60.
https://discussions.tomtom.com/en/discussion/comment/1713581/#Comment_1713581
Doug
Superuser
The servers are not busy it is a software issue. Try the suggestions in the YamFazMan post I linked for you and usually that resolves it. Particularly try the deletion of the Home files he suggests.
Doug
Superusers
@alphasteel
Further to Doug's post....
Welcome to the site....
Servers are busy error....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM