Server busy error while updating the device

alphasteel
Registered Users Posts: 4 
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Best Answers
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Hi @alphasteel
The servers are not busy it is a software issue. Try the suggestions in the YamFazMan post I linked for you and usually that resolves it. Particularly try the deletion of the Home files he suggests.
Doug6 -
Hi
@alphasteel
Further to Doug's post....
Welcome to the site....
Servers are busy error....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM6
Answers
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why cant i update my device0
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Hi
@alphasteel
Welcome to the site....
Do you mean a Start 60 ???
Can you expand on the problems you are having ???
Stay Safe ATB YFM1 -
Cant update. I can not believe the servers are very busy 24_70
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Hi @alphasteel
Assuming that you mean a Start 60 as suggested by YamFazMan then look at the following post including the response by @YamFazMan as well Your profile suggests a Smart 60.
https://discussions.tomtom.com/en/discussion/comment/1713581/#Comment_1713581
Doug1 -
why are servers busy 24-70
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Hi @alphasteel
The servers are not busy it is a software issue. Try the suggestions in the YamFazMan post I linked for you and usually that resolves it. Particularly try the deletion of the Home files he suggests.
Doug6 -
Hi
@alphasteel
Further to Doug's post....
Welcome to the site....
Servers are busy error....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM6