Live services does not work

MikeNabz

Hi my 1005 go has lost it's services. This happens every so often and usually I have to click on a link the support team send me and download something to it. There is a line through the connection signal indicator indicating it's not connecting to services.
Under settings/network the MCC, SIM ID, IMEI & Model are all blank.
I have done a full reset - no difference.
Please help, chatbot is useless, live chat non existent - hopeless customer support so far. Bring back the phone help !

YamFazMan

Hi
@MikeNabz
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM

YamFazMan

Hi
@MikeNabz
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM