How can I download map on GO 50?

SuperDave1
SuperDave1 Registered Users Posts: 2
Apprentice Traveler
edited November 2020 in Map purchase & installation
The GO50 I bought came with lifetime maps. When I go to update maps, your site shows they expired. How canI download my map please?

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Best Answer

  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Answer ✓
    Hi @SuperDave1

    Welcome to the Community! The latest USA map is now available for you to download, please connect your device and download it using MyDrive Connect.

    Regards, lampard

Answers

  • YamFazMan
    YamFazMan Posts: 20,805
    Superuser
    edited November 2020
    Hi
    @SuperDave1
    Welcome to the site...
    The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....

    @Jim07 one of the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @SuperDave1

    Let’s see what @Jim07 has to say after he has reviewed your units settings on the TT servers and amended them if appropriate. Look back here later.

    Doug
  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Answer ✓
    Hi @SuperDave1

    Welcome to the Community! The latest USA map is now available for you to download, please connect your device and download it using MyDrive Connect.

    Regards, lampard
  • SuperDave1
    SuperDave1 Registered Users Posts: 2
    Apprentice Traveler
    Thank you all. I appreciated all the support and I updated my GO50 last night.
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @SuperDave1

    Glad you are sorted.

    Doug

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