How can I download map on GO 50? — TomTom Community

How can I download map on GO 50?

SuperDave1SuperDave1 Posts: 2 [Apprentice Traveler]
edited November 2020 in Map installation
The GO50 I bought came with lifetime maps. When I go to update maps, your site shows they expired. How canI download my map please?

Best Answer

  • lampardlampard Posts: 5,388 Moderator
    Accepted Answer
    Hi @SuperDave1

    Welcome to the Community! The latest USA map is now available for you to download, please connect your device and download it using MyDrive Connect.

    Regards, lampard

Answers

  • YamFazManYamFazMan Posts: 19,623
    Superusers
    edited November 2020
    Hi
    @SuperDave1
    Welcome to the site...
    The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....

    @Jim07 one of the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • DougLapDougLap Posts: 8,220
    Superuser
    Hi @SuperDave1

    Let’s see what @Jim07 has to say after he has reviewed your units settings on the TT servers and amended them if appropriate. Look back here later.

    Doug
  • lampardlampard Posts: 5,388 Moderator
    Accepted Answer
    Hi @SuperDave1

    Welcome to the Community! The latest USA map is now available for you to download, please connect your device and download it using MyDrive Connect.

    Regards, lampard
  • SuperDave1SuperDave1 Posts: 2 [Apprentice Traveler]
    Thank you all. I appreciated all the support and I updated my GO50 last night.
  • DougLapDougLap Posts: 8,220
    Superuser
    Hi @SuperDave1

    Glad you are sorted.

    Doug
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