Rider 550 goes into sleep mode while driving — TomTom Community

Rider 550 goes into sleep mode while driving

Is it possible to turn the automatic sleep mode off? My TomTom rider 550 goes into sleep mode while driving, which is very annoying because I want to see the route at all times. Anyone familiar with this? Thanks!

Comments

  • Jim07Jim07 Posts: 3,773 Moderator
    edited November 14
    HI @Steven550

    Maybe he is sleepy or did you check if the lazy mode is off :-)

    To be more serious, is your device plug to a power source on your motorbike? Is the device has some battery issue ( I mean when it is out of power it turns off quickly?)

    Jim
  • YamFazManYamFazMan Posts: 17,991
    Superusers
    Hi
    @Steven550
    Welcome to the site...
    Is the Mount showing around 5.5 volts across the pins on the Mount ???

    1om6puklozse.jpg
    Stay Safe... ATB YFM
  • Steven550Steven550 Posts: 2 [New Seeker]
    Thank you both for your quick reply.
    The mount isn’t showing any volts at all, so I guess that’s the problem? I’ll fix the power issue and hopefully it'll solve the problem with the sleep mode. Fingers crossed!
  • YamFazManYamFazMan Posts: 17,991
    Superusers
    Hi
    @Steven550
    Yes... Check the negative/ground connection a couple of users have had a faulty corroded earth connection on the bike...

    Stay Safe ATB YFM
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