Go Basic won't connect to live traffic — TomTom Community

Go Basic won't connect to live traffic

Galaxy S10 connected via Bluetooth but won't connect to livetraffic or mydrive anymore, help please


  • Jim07Jim07 Posts: 3,771 Moderator
    HI @Graham_ThomasA17

    I (and other users too) would like to help you, but can you tell us what is your device and what is the exact issue?

    Do you get an error message? Did you reste the device and link it again to your phone?


  • Graham_ThomasA17Graham_ThomasA17 Posts: 2 [New Seeker]
    Hi Jim07. The device is TTGo Basic. I've deleted the phone off the device and reinstalled, no error messages have appeared at any time. I've done a factory reset as well. The device sees my phone but says no connection to my drive or live traffic, it literally happened overnight so I'm not sure if my phone a samsung Galaxy S10 has updated and done something but I also uninstalled the Mydrive app on the phone and reinstalled and tried again, no joy.
    Thanks for replying, Graham
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