Transfering POIs from XXL to VIA 135

exe
exe Registered Users Posts: 5
New Seeker
I have an XXL that I want to transfer my POIs from, to my Via 135. The instructions tell me "in the Main Menu of your navigation device...". When I watch the video the device has "menu" on the screen. I don't have that. So how do I get my POIs into the Via?

Best Answer

Answers

  • Jim07
    Jim07 Administrators Posts: 4,397
    Moderator
    Hi @exe

    Did you try all the steps on our FAQ: here

    Regards,

    Jim
  • exe
    exe Registered Users Posts: 5
    New Seeker
    Yes. Step 11 is the problem. It did not instantly sync. It did not sync when I switched on my device and logged into my TomTom account. I do not have a "Menu" choice on my device screen, as shown in the video . When I tap the screen I do have a "Services" choice but when I select that I only have "Traffic" and "Safety Cameras". I cannot find anywhere in my device, a way to log in.
  • YamFazMan
    YamFazMan Posts: 20,798
    Superuser
    edited November 2020
    Hi
    @exe
    At what stage of the transfer are you....
    Have you saved the POIs from the NAV2 XXL yet ???

    Stay Safe... ATB YFM
  • exe
    exe Registered Users Posts: 5
    New Seeker
    I have done all the steps in the "Transferring favourites and POIs to your new device (MyDrive Connect)" instructions, up to and including Step 10. Step 11 just doesn't seem to apply to my device (VIA135).
  • exe
    exe Registered Users Posts: 5
    New Seeker
    When I click in the system tray (black and white TomTom hands) the only choices I have are "View updates", Settings", and "Quit". If I click on the Red and white TomTom hands in my task bar I get "TomTom My Drive Connect", "Pin to taskbar", and "Close all windows".
    I get "This site can't be reached" when I click on the link in Method (2) above
  • YamFazMan
    YamFazMan Posts: 20,798
    Superuser
    Hi
    What is the Operating System on your PC ???

    ATB YFM
  • exe
    exe Registered Users Posts: 5
    New Seeker
    Windows 10. So, your last suggestion worked after I rebooted and restarted everything; PC, device, router etc.

    Thank you very much. I was starting to wonder if I was going to get it to work.
  • YamFazMan
    YamFazMan Posts: 20,798
    Superuser

    Hi
    @exe
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM