TomTom Start and GPS signal — TomTom Community

TomTom Start and GPS signal

Could it be OK that TomTom startup is having a very hard time finding the satellites.
Often it takes over ½ hours, and often it loses the connection again.
It's a little nerve-wracking in the big cities!

Answers

  • YamFazManYamFazMan Posts: 17,994
    Superusers
    edited November 12
    Hi
    @1janfm
    Welcome to the site....
    Google Translate.....
    1janfm wrote: »
    Could it be OK that TomTom startup is having a very hard time finding the satellites.
    Often it takes over ½ hours, and often it loses the connection again.
    It's a little nerve-wracking in the big cities!
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    If possible, for the first Satellite fix, go outside with a clear view of the Sky
    See... https://discussions.tomtom.com/en/discussion/comment/1654017/#Comment_1654017

    If you are still struggling to get a GPS Fix
    Try... https://discussions.tomtom.com/en/discussion/comment/1654018/#Comment_1654018

    Stay Safe... ATB YFM
  • Jim07Jim07 Posts: 3,773 Moderator
    Hi @1janfm

    Did the above suggestions help? If yes, please click 'Yes' to mark the comment as an answer when you get a chance so other users can find it useful. If you have further questions, don't hesitate to post back here.

    Cheers,

    Jim
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