Download maps to GO 620

honestrockey
Registered Users Posts: 1 
New Traveler

New Traveler
Comments
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Hi @honestrockey
When the GO620 is connected directly to the internet you should be able to:
Tap Menu
Tap Settings
Tap Maps
Tap Add a Map.
You should get a list of the Tomtom maps available to you for countries and regions world-wide.
You do not need the unit to be connected to a PC unless you only have a wired circuit, maybe for health reasons, or the Wifi signal is slowish. In that case open My Drive Connect on your PC then connect the GO620. When you see the page saying "do it the easy way" then follow the steps detailed above using the menu options on the GO620.
Doug2 -
Hey.
@honestrockey: I checked and the Map Update Service is active on your device. So what @DougLap said should solve your problem ;-)
Cheers,
Jim2 -
I bought a Tomtom Go620 in Europe. I have tried everything recommended to add maps but I can only see maps of Europe. I need maps for north and South America nd the caribbean but they do not show up anywhere0
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Hi can anyone help please? I have a new GO 620 and cant get USA maps to download, it doesnt even come up as an option. I thought this came with worldwide maps but the only map options i have to download are European ones and Russia. Thank you0
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Hi @biff290674
Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0 -
many thanks0
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Hei, I have the same Problem.
Only Europe Maps are availaible.
We need the north America maps, can you help me?
Thank you!0 -
I have the same problem. Bought GO620 in Uk but cannot download maps of USA. Can you help0
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Still cannot see USA maps to download. Can we get this resolved please.
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You have to wait until Monday the moderator is not working today.0
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I have the same problem. I can only see Europe maps on my new Go620 and need North America. Can you investigate, please?0
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Hello!
I am having the same issue. I cannot change or add any other map than the pre-installed European.
Online in the TomTom environment I see that it is mentioned as a GO520 professional; while it is the GO620 Wifi.
Please help0