How come TomTom tech support can't be called by telephone or contacted by email?
Fait
Posts: 5 [Apprentice Seeker]
What is it that makes it so TT can't be called about a problem? It is really a turn off and makes me not want to buy any more of their products.
0
Answers
Superusers
@Fait
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
Superusers
@Fait
Just checked using the US site... Working OK for me....
ATB YFM
I Found this web site, for TOMTOM, but dont know if any help for you.
Superusers
@Pete_GSXR600
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support...
Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
Superuser
Re the link you provided about Contacting Tomtom it should be noted that Tomtom’s Customer Support services are working via Chat and email as the persons concerned are working from home. Thus contacting the head office will not help.
Doug