XL IQ No Maps Found After Update

swantzilla
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
Plugged in my XL IQ to my computer and it said it needed an update. I performed the update and now it powers up and says No Maps Found. How can I get the old maps back?
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Best Answer
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SOLVED: I found an old PC that I had backed up the GPS to. I did a restore from a 2014 backup and the unit came back to life. I crossed my fingers and did the upgrade again and it is operational. Thank you for the support.0
Answers
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Hello @swantzilla
I would advise you to try our "No Map found" FAQ. You can find it here.
Cheers,
Jim0 -
SOLVED: I found an old PC that I had backed up the GPS to. I did a restore from a 2014 backup and the unit came back to life. I crossed my fingers and did the upgrade again and it is operational. Thank you for the support.0
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Hey @swantzilla glad to hear you solved the issue :-)
Did the above suggestions help? If yes, please click 'Yes' to mark the comment as an answer when you get a chance so other users can find it useful. If you have further questions, don't hesitate to post back here.
Cheers,
Jim0 -
swantzilla, i have the same problem but my old pc it is damage!! if you think it is possible use your back up for found my old maps? my tomtom is a N146440
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Hi @cacciari2001
Maps etc are tied to the serial number of the Tomtom device it was supplied with or bought for so using someone else's backup would not work.
Doug0