XL IQ No Maps Found After Update

swantzilla

Plugged in my XL IQ to my computer and it said it needed an update. I performed the update and now it powers up and says No Maps Found. How can I get the old maps back?

swantzilla

SOLVED: I found an old PC that I had backed up the GPS to. I did a restore from a 2014 backup and the unit came back to life. I crossed my fingers and did the upgrade again and it is operational. Thank you for the support.

Jim07

Hello @swantzilla

I would advise you to try our "No Map found" FAQ. You can find it here.

Cheers,

Jim

swantzilla

SOLVED: I found an old PC that I had backed up the GPS to. I did a restore from a 2014 backup and the unit came back to life. I crossed my fingers and did the upgrade again and it is operational. Thank you for the support.

Jim07

Hey @swantzilla glad to hear you solved the issue :-)

Did the above suggestions help? If yes, please click 'Yes' to mark the comment as an answer when you get a chance so other users can find it useful. If you have further questions, don't hesitate to post back here.

Cheers,

Jim

cacciari2001

swantzilla, i have the same problem but my old pc it is damage!! if you think it is possible use your back up for found my old maps? my tomtom is a N14644

DougLap

Hi @cacciari2001

Maps etc are tied to the serial number of the Tomtom device it was supplied with or bought for so using someone else's backup would not work.

Doug