no traffic info in Belgium

oomenlcjm_1
Registered Users Posts: 1 
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I have a Dutch GO Premium. In Belgium i doesn't recieve the traffic onfo.
Is this problem solved in the update i got today?
Is this problem solved in the update i got today?
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Answers
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Hi @oomenlcjm_1
Traffic should work in belgium as well. Did you try a soft reset when you were in belgium? ( holding the on/off button till the drum). If the traffic info still does not work after that, could you please provide us the following information?
Serial number:
SIM ID from the device:
Network Connection Status:
Regards,
Jimmy
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Hello,
My name is Julien
I have the same problem for over half a year now. I travel a lot, mainly in the early mornings, from the south of the Netherlands (Maastricht and Sittard) to Brussels Airport, so not having accurate traffic info on my route gives a lot of inconvenience. Please HELP!!!
TomTom Info:
Network Connection Status: Wi-Fi (I am now at home)
Kind regards,
Julien Socrates
Admin: private data removed - we can see the email and the linked device on the back-end0