Smart-Media Connect don´t recognize my original SD card — TomTom Community

Smart-Media Connect don´t recognize my original SD card

Oscar_LopezOscar_Lopez Posts: 1 [Novice Seeker]
Hi,

last week i bought a 2016 smart fortwo and I updated the SD card using Smart Media Connect connected to a PC using a SD / USB adapter. Update was apparently succesful but when I inserted the SD on the car, no maps are there. Now I'm trying to buy a map update but the problem is that the SD card is ureaded on my PC and on my IMAC. The Smart-Media connect is unable to find the navigator.


Any suggestion?

Answers

  • lampardlampard Posts: 4,991 Moderator
    Hi @Oscar_Lopez

    Welcome to the Community! Could you send me the serial number of your device through a private message, please?

    Also, do you get any error while trying to update the SD card?

    Regards, lampard
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