GO 600 - Waiting for device in MyDrive Connect
Charly_Vienna
Posts: 1 [Apprentice Seeker]
edited November 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
Myconnect: map-updates downloaded , but afterwards hanging in
Device updating
preparing
Waiting for device
Myconnect recognice the device GO 600 but doesNt update it.
TOMTOM Home doesn't even regognice the connectet GO 600
Device updating
preparing
Waiting for device
Myconnect recognice the device GO 600 but doesNt update it.
TOMTOM Home doesn't even regognice the connectet GO 600
0
Comments
Welcome to the Community! Your device needs MyDrive Connect and not TomTom HOME to update it. It seems to be the issue with your network connectivity as I can see the map and speed camera download is in the queue and waiting for a download. Please make sure you're using a wired, unrestricted Internet connection before starting the download. Also, apply changes to any Internet Security Software installed to allow TomTom software full access.
Once you do that, Please have a look at the YamFazMan's response here to update the device via MyDrive Connect.
Regards, lampard