Changed email but can't connect to my GO 50 — TomTom Community

Changed email but can't connect to my GO 50

viktorkorbutviktorkorbut Posts: 5 [Master Explorer]
edited November 9 in MyDrive Connect
I changed my password and Email address on my drive. Unfortunately I cant connect to device as that keeps showing my old email address.

Answers

  • DougLapDougLap Posts: 6,579
    Superuser
    Hi @viktorkorbut

    You need to do a Factory Reset and then you can input the new Account details. You will lose all your MyPlaces etc when you do this.

    Tap Menu
    Tap Settings
    Tap System
    Tap Reset Device.

    Doug
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