How can I update my Go 6250?

ALIRIO-QUIROGA4

IT DOES NOT ALLOW UPDATE AND I ACTIVATE THE MY DRIVE AND IT RESETS. I HAVE SENT IT THREE TIMES TO REPAIR AND THE PROBLEM CONTINUES I HAVE CHANGED THE ACCOUNT AND IT IS STILL THE SAME I DO NOT KNOW WHAT ELSE TO DO

Mod edit: Machine translated from Spanish!

lampard

Hi @ALIRIO-QUIROGA4

Welcome to the Community! Could you send me the serial number of your device through a private message, please?


Thanks, lampard