Golfer stopped working

GeoffR99

Apologies if I give incorrect info as Im getting on in Years!
My TomTom golfer premium watch has suddenly stopped working so now useless? It’s been excellent since purchased?

tfarabaugh

GeoffR99 wrote: »

Comment now changed to: TomTom.com/reset.
I don’t have a computer but use an iPad. Can you help in how I reset this golf watch?

You can't, the watch requires a Windows or Mac computer (it is stated right on the box). You will need to borrow one that you can put the Sports Connect software on and do a reset otherwise you are out of luck.

tfarabaugh

GeoffR99 wrote: »

So, so grateful. I’m now getting somewhere. Thank you.
Another question pls:
How do I get the Sports Connect software? and if I ask a friend to add it to his computer could that cause him any problems? He’s a bit of a tech wizard!

https://help.tomtom.com/hc/en-gb/articles/360013957779

It is a small program and does not ingrain itself into the machine. Install it ,reset and then uninstall it. He will be fine.

tfarabaugh

You need to be much more specific than "stopped working". Is the screen blank, is it not counting strokes, knot holding a charge? No way to help you if you don't tell us what the problem is.

GeoffR99

Grateful thanks for responding to my problems.

My tom-tom golfer watch is always charged whilst in my car so under normal circumstances I simply disconnect the charging wire and use it on the course. However, the last two times all that came up was the time on the watch and the sign that said No LangFile and under it said HB6247100172?
I brought it into the house to try charging it under a house or socket but it doesn’t seem to make any difference.
I do hope you can help me with this problem.

Once more, many thanks for endeavouring to assist

Geoff

GeoffR99

Comment now changed to: TomTom.com/reset.
I don’t have a computer but use an iPad. Can you help in how I reset this golf watch?

tfarabaugh

GeoffR99 wrote: »

Comment now changed to: TomTom.com/reset.
I don’t have a computer but use an iPad. Can you help in how I reset this golf watch?

You can't, the watch requires a Windows or Mac computer (it is stated right on the box). You will need to borrow one that you can put the Sports Connect software on and do a reset otherwise you are out of luck.

GeoffR99

So, so grateful. I’m now getting somewhere. Thank you.
Another question pls:
How do I get the Sports Connect software? and if I ask a friend to add it to his computer could that cause him any problems? He’s a bit of a tech wizard!

tfarabaugh

GeoffR99 wrote: »

So, so grateful. I’m now getting somewhere. Thank you.
Another question pls:
How do I get the Sports Connect software? and if I ask a friend to add it to his computer could that cause him any problems? He’s a bit of a tech wizard!

https://help.tomtom.com/hc/en-gb/articles/360013957779

It is a small program and does not ingrain itself into the machine. Install it ,reset and then uninstall it. He will be fine.

GeoffR99

Sadly, I do not know you or even which country you reside, but rest assured I’m very grateful for your time & help.
Kind regards
Geoff