GO 6250 keeps turning off

AndyNottingham

Can someone please help me as this is driving me insane and I'm really annoyed that you cannot contact TomTom directly and speak to them, I have a go professional 6250 and the screen keeps turning off and coming back on again every 30 seconds, I've done a soft reset and a master reset, ive tried it in different vehicles to no avail, even, it goes blank come back in saying "let's go" and then carries in without having to press anything, thank you very much and much appreciated in advance

rider1rider

https://help.tomtom.com/hc/en-au/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross

rider1rider

https://help.tomtom.com/hc/en-au/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross

DougLap

Hi @AndyNottingham

One other option is to reload the software. See the following noting that th 3 Taps timing is the tricky bit.

https://discussions.tomtom.com/en/discussion/1034277/how-to-recover-your-device/p1?new=1

Doug

AndyNottingham

Thanks very much for your help chaps, much appreciated, tried the 3 taps but couldn't get it right as it kept freezing, sent it back to Amazon and they sending another 1, was contemplating getting a different brand but I love the set up and live traffic so keep your fingers crossed for me that this 1 is ok, thanks again