Turn on information sharing — TomTom Community

Turn on information sharing

How do I turn on information sharing on my device?
It is not as per the instructions.


  • YamFazManYamFazMan Posts: 19,664
    edited November 2020
    Welcome to the site....
    NAV3 Devices....
    Try... From the main menu
    Tap (Settings)
    Left Cursor once for next page
    Tap (Me and my device)
    Tap (My Information)
    Tap (Yes)
    Follow the on screen prompts to exit

    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status....
    Some devices impacted by this bug (Nav3). Tomtom already have a ticket open for it. As a workaround, a software patch fixes the problem.

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 12,189 Moderator
    Hi @ATusler

    Welcome to the community! I have asked my team to make some changes in the back-end and I would advise that you check for updates in MyDrive Connect.

    Once done, please check if you are able to see the information sharing screen on your TomTom.

    Regards, Vikram

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