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Hi @ATusler
Welcome to the site....
NAV3 Devices....
Try... From the main menu
Tap (Settings)
Left Cursor once for next page
Tap (Me and my device)
Tap (My Information)
Tap (Yes)
Follow the on screen prompts to exit
______________________
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status....
Some devices impacted by this bug (Nav3). Tomtom already have a ticket open for it. As a workaround, a software patch fixes the problem.
ATusler
Posts: 1 [New Seeker]
Answers
Superusers
@ATusler
Welcome to the site....
NAV3 Devices....
Try... From the main menu
Tap (Settings)
Left Cursor once for next page
Tap (Me and my device)
Tap (My Information)
Tap (Yes)
Follow the on screen prompts to exit
______________________
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status....
Some devices impacted by this bug (Nav3). Tomtom already have a ticket open for it. As a workaround, a software patch fixes the problem.
Stay Safe... ATB YFM
Welcome to the community! I have asked my team to make some changes in the back-end and I would advise that you check for updates in MyDrive Connect.
Once done, please check if you are able to see the information sharing screen on your TomTom.
Regards, Vikram