Cannot get my android phone to pair with Go Supreme

bis35516_un40
bis35516_un40 Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Cannot get my android phone to pair with Go Supreme. Phone reads qr code but comes back with failed repsonse.

Comments

  • VikramK
    VikramK Administrators Posts: 14,323
    Moderator
    Hi @bis35516_un40
    Welcome to the community! I would recommend deleting all the previous pairing on the phone and performing a factory reset on the device.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Once the factory reset is done, try pairing your GO SUPREME again.

    Regards, Vikram