Cannot get my android phone to pair with Go Supreme — TomTom Community

Cannot get my android phone to pair with Go Supreme

Cannot get my android phone to pair with Go Supreme. Phone reads qr code but comes back with failed repsonse.

Comments

  • VikramKVikramK Posts: 10,571 Moderator
    Hi @bis35516_un40
    Welcome to the community! I would recommend deleting all the previous pairing on the phone and performing a factory reset on the device.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Once the factory reset is done, try pairing your GO SUPREME again.

    Regards, Vikram
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