The map share function is advertised as one of the functions that this sat-nav is supposed to be able to do. It seems as though TomTom are deliberately lying about this function and deceiving their customers. I have tried rebooting and resetting everything and searched the forums but mine still does not update. It seems that TomTom do not care and have no intention of making this work and treat their customers with total disregard. I'm never buying another TomTom, I'm switching to Garmin.
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Answers
Superusers
@Mostly_Lost
The Start 52 is a none live device....
With MyDrive Connect running and your Start 52 connected to your PC Using the USB lead.... If a MapShare is available it will be offered on MyDrive Connect....
I had a Ga*m*n for a month
I retuned it to the shop and exchanged it under their 30-Day Customer satisfaction guarantee.... I was fed-up with the weird routing very poor Traffic and garish screen....
Stay Safe... ATB YFM
Superusers
@Mostly_Lost
Have you tried clearing the MyDrive Connect cache ???
With MyDrive Connect running...
Click on the Cog Wheel Icon Screen top right
Click on the Downloads Tab
Empty download folder
Save settings
See if the device updates using the newly downloaded files....
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Contacting Tomtom support....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM