TomTom Carminat - "Can't use the map on this Device"
I recently started getting "Can't use the map on this Device: Scandinavia 918" error in my TomTom Carminat (Renault Megane). Any advice on how to fix this issue?
Thanks
Pekka
Best Answer
-
VikramK Posts: 11,388
Moderator
Hi @pekkaakujaervi
Welcome to the community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.
This map should get your device back to working condition, however, the version is really old and might be missing several road changes over the years.
If you wish to update the maps then you need to have an active subscription for map update services, you can order it on our webshop
For the best navigation experience, TomTom advises driving with the latest maps....
Thanks, Vikram5
Answers
Superuser
Hopefully @VikramK can sort your Map out. Look back here later.
Doug
Welcome to the community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.
This map should get your device back to working condition, however, the version is really old and might be missing several road changes over the years.
If you wish to update the maps then you need to have an active subscription for map update services, you can order it on our webshop
For the best navigation experience, TomTom advises driving with the latest maps....
Thanks, Vikram
Yes, I've noticed that the maps are a bit out of date. I'll consider getting a subscription.
Thanks again and have a great weekend!
Best regards,
Pekka
Superuser
Glad you are sorted.
Doug
Superuser
Let’s see what @VikramK has to say after he has looked at whether he needs to sort the map out. Look back here on Monday.
Doug
Welcome to the community!
Map activated! Please follow the same steps I advised above
Regards, Vikram