Speed Camera update still not arrived — TomTom Community

Speed Camera update still not arrived

pobbletpobblet Posts: 5 [Apprentice Seeker]
OK, anyone know please how I raise a complaint?

I bought the subscription for speed cameras. It says on my account it has been live all week. But there are still no speed cameras at all on my GO basic, and it says there is no download waiting to install.
I have tried wifi, and I have tried USB into my laptop. Nothing.

I cannot find any way of lodging a support request other than posting on the forum. The email support link goes to the forum. There is no phone support.
One possibility is that the subs have mistakenly attached to my old tomtom start, which was stolen and anyway was too old to update? But I dont know how to find out, and I cant contact support to ask.

How on earth do I get this fixed other than giving up, cancelling my entire tomtom and going to buy a Garmin?
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