Paid for speed cameras

Steve_Gough
Registered Users Posts: 1 
New Seeker

New Seeker
Hi i have just paid for a 1 year renewal for my speed camera subscription on my Go 500 but its still saying speed cameras have expired ? order number #41xxxxx71 hope someone can help
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Mod edit: Please don't post private or personal information on a public forum. Thanks!
0
Comments
-
@Steve_Gough
Hi Steve
I see the order is already allocated for your TomTom device serial number ending -889?
Is this the device you had ordered the service for?
Your 1-year subscription will only start when the present 1-month subscription expires(27th November 2020).
Also when you check for updates in MyDrive Connect(under the My Content tab) do you see a download offered for speed cameras? (Speed camera updates are rolled out twice a week- Tuesday and Thursday)
Helpful article
Regards, Vikram
0 -
Not sure why I was sent an email telling me that my question had been answered when it just bought up a question by Steve.0