Paid for speed cameras — TomTom Community

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Paid for speed cameras

Steve_GoughSteve_Gough Posts: 1 [New Seeker]
edited October 2020 in TomTom Services
Hi i have just paid for a 1 year renewal for my speed camera subscription on my Go 500 but its still saying speed cameras have expired ? order number #41xxxxx71 hope someone can help



Mod edit: Please don't post private or personal information on a public forum. Thanks!

Comments

  • VikramKVikramK Posts: 12,189 Moderator
    edited October 2020
    @Steve_Gough
    Hi Steve

    I see the order is already allocated for your TomTom device serial number ending -889?

    Is this the device you had ordered the service for?

    Your 1-year subscription will only start when the present 1-month subscription expires(27th November 2020).

    Also when you check for updates in MyDrive Connect(under the My Content tab) do you see a download offered for speed cameras? (Speed camera updates are rolled out twice a week- Tuesday and Thursday)

    Helpful article

    Regards, Vikram
  • Howard_Scott1Howard_Scott1 Posts: 4 [New Seeker]
    Not sure why I was sent an email telling me that my question had been answered when it just bought up a question by Steve.
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