Paid for speed cameras

Steve_Gough

Hi i have just paid for a 1 year renewal for my speed camera subscription on my Go 500 but its still saying speed cameras have expired ? order number #41xxxxx71 hope someone can help



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VikramK

@Steve_Gough
Hi Steve

I see the order is already allocated for your TomTom device serial number ending -889?

Is this the device you had ordered the service for?

Your 1-year subscription will only start when the present 1-month subscription expires(27th November 2020).

Also when you check for updates in MyDrive Connect(under the My Content tab) do you see a download offered for speed cameras? (Speed camera updates are rolled out twice a week- Tuesday and Thursday)

Helpful article

Regards, Vikram