Maps no longer update — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Maps no longer update

u2itau2ita Posts: 1 [New Seeker]
edited October 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
It seems that for my device (GO LIVE 825 FB1xxxxxxxx81) Maps will be no longer update. Can you confirm it? what's the strategy for the Customer?




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramKVikramK Posts: 11,417 Moderator
    Accepted Answer
    Hi @u2ita

    Welcome to the community!
    I reviewed your TomTom account and I see the device has lifetime maps. So you should continue receiving map updates using MyDrive Connect.

    Regards, Vikram

Answers

  • VikramKVikramK Posts: 11,417 Moderator
    Accepted Answer
    Hi @u2ita

    Welcome to the community!
    I reviewed your TomTom account and I see the device has lifetime maps. So you should continue receiving map updates using MyDrive Connect.

    Regards, Vikram
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