Maps no longer update

u2ita
u2ita Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
It seems that for my device (GO LIVE 825 FB1xxxxxxxx81) Maps will be no longer update. Can you confirm it? what's the strategy for the Customer?




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Answer ✓
    Hi @u2ita

    Welcome to the community!
    I reviewed your TomTom account and I see the device has lifetime maps. So you should continue receiving map updates using MyDrive Connect.

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Answer ✓
    Hi @u2ita

    Welcome to the community!
    I reviewed your TomTom account and I see the device has lifetime maps. So you should continue receiving map updates using MyDrive Connect.

    Regards, Vikram

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