I do not receive e-mail notifications

RicoK
RicoK Registered Users Posts: 163
Revered Navigator
Hello,

Despite my settings, as attached, and my correct e-mail address, which I have greyed out, I do not receive any e-mail notifications.

How can I solve this?

huyzmmmp6ccw.png

Answers

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    edited October 2020
    Hi @RicoK

    We have a ticket which is raised to fix this problem.
    The issue seems to be only impacting some accounts and our team is investigating this as a priority.

    In the meanwhile, I will check with our service provider if there are any restrictions that can be cleared from their side.

    I will get back.

    Regards, Vikram
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    @VikramK Thanks!
    In addition, I have never received an e-mail notification.
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    Yesterday, November the 8th, I received an email notification for the very first time.

    I hope this was not a lucky shot ;)
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    Unfortunately, the email notification seems to be a lucky shot, because, of the last post which was added I did not receive a notification.

    Too bad, unfortunately, made happy too quickly. :'(
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    And this morning I received again an e-mail notification...... It seems to be working ad random.
  • YamFazMan
    YamFazMan Posts: 21,152
     Superuser
    Hi
    @RicoK

    Test... Did you receive this post ;)

    Stay safe.... ATB YFM
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    edited November 2020
    @YamFazMan Yes, I received a notification of your post.

    Edit: But I didn't receive a notification of the latest posts in this topic https://discussions.tomtom.com/en/discussion/1121696/my-iphone-gets-very-hot-while-connected#latest
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    Hello, when will this finally be solved?

    I still rarely receive a notification.