I do not receive e-mail notifications — TomTom Community

I do not receive e-mail notifications

RicoKRicoK Posts: 114 [Supreme Trailblazer]
Hello,

Despite my settings, as attached, and my correct e-mail address, which I have greyed out, I do not receive any e-mail notifications.

How can I solve this?

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Answers

  • VikramKVikramK Posts: 10,571 Moderator
    edited October 28
    Hi @RicoK

    We have a ticket which is raised to fix this problem.
    The issue seems to be only impacting some accounts and our team is investigating this as a priority.

    In the meanwhile, I will check with our service provider if there are any restrictions that can be cleared from their side.

    I will get back.

    Regards, Vikram
  • RicoKRicoK Posts: 114 [Supreme Trailblazer]
    @VikramK Thanks!
    In addition, I have never received an e-mail notification.
  • RicoKRicoK Posts: 114 [Supreme Trailblazer]
    Yesterday, November the 8th, I received an email notification for the very first time.

    I hope this was not a lucky shot ;)
  • RicoKRicoK Posts: 114 [Supreme Trailblazer]
    Unfortunately, the email notification seems to be a lucky shot, because, of the last post which was added I did not receive a notification.

    Too bad, unfortunately, made happy too quickly. :'(
  • RicoKRicoK Posts: 114 [Supreme Trailblazer]
    And this morning I received again an e-mail notification...... It seems to be working ad random.
  • YamFazManYamFazMan Posts: 17,993
    Superusers
    Hi
    @RicoK

    Test... Did you receive this post ;)

    Stay safe.... ATB YFM
  • RicoKRicoK Posts: 114 [Supreme Trailblazer]
    edited November 15
    @YamFazMan Yes, I received a notification of your post.

    Edit: But I didn't receive a notification of the latest posts in this topic https://discussions.tomtom.com/en/discussion/1121696/my-iphone-gets-very-hot-while-connected#latest
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