Upgrade maps

AldoMZ

I received an email indicating that I had not updated the browser for a long time, I wanted to and I cannot. Specific question, did they cancel it? Why not notify before expiration? for very personal reasons I could not travel so I did not update it.



Mod edit: Machine translated (Spanish)

VikramK

Hi @AldoMZ
Welcome to the community!
Are you referring to the map updates? We usually send out a notification to our customers when there is a new map update available(quarterly).
I reviewed logs in the backend and it shows that you don't have the latest map available.

If you connect the device to MyDrive Connect a new map should be offered as a download.

Helpful article

Regards, Vikram

VikramK

Hi @AldoMZ
Welcome to the community!
Are you referring to the map updates? We usually send out a notification to our customers when there is a new map update available(quarterly).
I reviewed logs in the backend and it shows that you don't have the latest map available.

If you connect the device to MyDrive Connect a new map should be offered as a download.

Helpful article

Regards, Vikram