please let me have the patch you rolled out to Fausto--I have the same problem
davemack63dog
Posts: 2 [New Seeker]
edited October 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
very very frustrating this---after maps update I no longer get live services---all your manuals state check connection status and give erroneous non existent icons to tap---you know what I mean--please fix it---device serial number is TAxxxxxxxx63
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Mod edit: Please don't post private or personal information on a public forum. Thanks!
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Best Answer
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VikramK
Posts: 11,388 
Moderator
Hi @davemack63dog
Just do a soft reset and check for updates in MyDrive Connect.
Ideally, the device should update automatically in the background and could reboot.
Now check the menu and you should see that option to proceed with the troubleshooting advice.
Regards, Vikram5
Answers
Just do a soft reset and check for updates in MyDrive Connect.
Ideally, the device should update automatically in the background and could reboot.
Now check the menu and you should see that option to proceed with the troubleshooting advice.
Regards, Vikram