please let me have the patch you rolled out to Fausto--I have the same problem

davemack63dog

very very frustrating this---after maps update I no longer get live services---all your manuals state check connection status and give erroneous non existent icons to tap---you know what I mean--please fix it---device serial number is TAxxxxxxxx63




Mod edit: Please don't post private or personal information on a public forum. Thanks!

VikramK

Hi @davemack63dog

Just do a soft reset and check for updates in MyDrive Connect.
Ideally, the device should update automatically in the background and could reboot.



Now check the menu and you should see that option to proceed with the troubleshooting advice.

Regards, Vikram

VikramK

Hi @davemack63dog

Just do a soft reset and check for updates in MyDrive Connect.
Ideally, the device should update automatically in the background and could reboot.



Now check the menu and you should see that option to proceed with the troubleshooting advice.

Regards, Vikram