Europe Truck 27 months old
Daniellllllll
Registered Users Posts: 5 
Apprentice Traveler
Apprentice Traveler
I m almost to the point that i will place on fire my tomtom! How i ll update the europe truck map 10.55 or whatever the last verson is? I ve tryed everything! The current version is v10.15
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Best Answer
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Hi @Daniellllllll
Opps looks like @VikramK has to sort out that the correct map is offered to your unit. as it looks like they have linked the Car map instead of the Truck map.
When you get offered a map it should show that it is a Truck map you are downloading.
They may have to sort out the removal of the wrong map as you cannot do it with only one map on the unit.
Doug5
Answers
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Its 6200 Professonal0
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Hi @Daniellllllll
Hopefully @VikramK or @lampard will pick this up tomorrow and review/adjust if necessary the settings for your unit on the TT Servers. Look back here tomorrow for their comments.
Doug.1 -
Thank you! I will gift a trailer of beer if will works lol
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Hi @Daniellllllll
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram.1 -
Hi @Daniellllllll
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram.
Thank you for your answer! Now I have a bigger problem, after the steps it show up “no maps available “ , now i don’t have any maps installed, it’s all blank maps , after reset when I have to choose type of vehicle it’s show only van or car , it’s crazy, what can I do in this case? Thank you!0 -
Hi @Daniellllllll
Does this help.
https://discussions.tomtom.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest
Maybe @VikramK will have some other ideas as well as he can look at the logs for your unit.
Doug1 -
Hi @Daniellllllll
Does this help.
https://discussions.tomtom.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest
Maybe @VikramK will have some other ideas as well as he can look at the logs for your unit.
Doug
Hi! I installed the Europe map 10.55 but it’s not actually a truck map , and I can’t choose truck as my vehicle!1 -
Hi @Daniellllllll
Opps looks like @VikramK has to sort out that the correct map is offered to your unit. as it looks like they have linked the Car map instead of the Truck map.
When you get offered a map it should show that it is a Truck map you are downloading.
They may have to sort out the removal of the wrong map as you cannot do it with only one map on the unit.
Doug5
Moderator
