Charged monthly £2.99?

d3tur_un18

Why am I being billed £2.99 a mounts for something I have not ordered?

YamFazMan

Hi
@d3tur_un18
Welcome to the site….
The Tomtom subscriptions now 'Auto Renew' by default....

Tomtom T&C's....
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/

See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions
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Tomtom FAQ… How to cancel an ongoing service subscription….
Here… https://help.tomtom.com/hc/en-gb/articles/360013902260-How-to-cancel-an-ongoing-service-subscription
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Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... The easy way to Contact Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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(2)... The official way to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM