Endlessly spinning hourglass after updating SD card for Carminat

hherrera
Registered Users Posts: 1 
Apprentice Seeker

Apprentice Seeker
I have a 2009 Renault Clio and successfully updated the SD card with new maps, however when I insert it into the Carminat, I only get the spinning hourglass screen and the Renault Clio Tom Tom start screen... nothing else. I have tried deleting the loopdir file from the SD cars as others suggested but that did not help and I still just get the spinning hourglass. Can someone help?
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Answers
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Hi @herrera
Welcome to the community!
I have reactivated a map for your device.
Just follow the steps - 1-2-3-4 on this article- https://help.tomtom.com/hc/en-gb/articles/360013961519
The next step would be to install the map which is offered for download in TomTom HOME.
Regards
Vikram0