Endlessly spinning hourglass after updating SD card for Carminat

hherrera

I have a 2009 Renault Clio and successfully updated the SD card with new maps, however when I insert it into the Carminat, I only get the spinning hourglass screen and the Renault Clio Tom Tom start screen... nothing else. I have tried deleting the loopdir file from the SD cars as others suggested but that did not help and I still just get the spinning hourglass. Can someone help?

VikramK

Hi @herrera

Welcome to the community!
I have reactivated a map for your device.

Just follow the steps - 1-2-3-4 on this article- https://help.tomtom.com/hc/en-gb/articles/360013961519

The next step would be to install the map which is offered for download in TomTom HOME.

Regards
Vikram