AmiGO not working in overlay / background (Huawei devices) — TomTom Community

AmiGO not working in overlay / background (Huawei devices)

JürgenJürgen Posts: 6,100
Community Manager
For some users, AmiGO does not work when put in overlay (widget) mode, or in the background. The following are some of the signs that your app has stopped working:
  • Your current speed and speed limit stop updating. The Overlay widget looks “frozen”.
  • You stop getting warnings and instructions, both visually and through voice (TTS).
  • Phone Settings > Advanced Settings > Battery manager > Power plan set to Performance
  • Phone Settings > Advanced Settings > Battery Manager > Protected apps – set AmiGO as Protected
  • Phone Settings > Apps > AmiGO > Battery > Power-intensive prompt [uncheck] and Keep running after screen off [check]
  • Phone settings > Apps > Advanced (at the bottom) > Ignore optimisations > press Allowed
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