Maps not found on Carminat — TomTom Community

Map installation

Maps not found on Carminat

BobanBoban Posts: 2 [New Seeker]
edited October 2020 in Map installation
Hello, I have the original renault sd card for tomtom carminat live on my megane coupe, after update I cant use my nav anymore, screen message says "maps not found", when I put sd card in my laptop i can see "europe" maps but it wont load in the car, can anyone help please, thank you.
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Best Answer

  • lampardlampard Posts: 5,394 Moderator
    Accepted Answer
    Hi @Boban

    Welcome to the Community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.

    Regards, lampard

Answers

  • DougLapDougLap Posts: 8,248
    Superuser
    Hi @Boban

    Hopefully @VikramK may be able to sort your map out for you. Look back tomorrow.

    Doug
  • lampardlampard Posts: 5,394 Moderator
    Accepted Answer
    Hi @Boban

    Welcome to the Community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.

    Regards, lampard
  • BobanBoban Posts: 2 [New Seeker]
    Thank you, its working.
  • DougLapDougLap Posts: 8,248
    Superuser
    Hi @Boban

    Glad you are sorted.

    Doug
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