Maps not found on Carminat

Boban
Boban Registered Users Posts: 2
New Seeker
edited October 2020 in Map purchase & installation
Hello, I have the original renault sd card for tomtom carminat live on my megane coupe, after update I cant use my nav anymore, screen message says "maps not found", when I put sd card in my laptop i can see "europe" maps but it wont load in the car, can anyone help please, thank you.

Best Answer

  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Answer ✓
    Hi @Boban

    Welcome to the Community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.

    Regards, lampard

Answers

  • DougLap
    DougLap Posts: 9,873
    Superuser
    Hi @Boban

    Hopefully @VikramK may be able to sort your map out for you. Look back tomorrow.

    Doug
  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Answer ✓
    Hi @Boban

    Welcome to the Community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.

    Regards, lampard
  • Boban
    Boban Registered Users Posts: 2
    New Seeker
    Thank you, its working.
  • DougLap
    DougLap Posts: 9,873
    Superuser
    Hi @Boban

    Glad you are sorted.

    Doug