Why lifetime speed camera update did not work?

GPost
GPost Registered Users Posts: 3
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I update navigator software and it lost speed cameras, All speed camera setting are on.
I have box where navi was come, and there read lifetime update.
I reset machine to default options, but it did not help.
Registered in tomtom, and any new update did not found.
What can do??? Why tomtom do so????
Charging station for cars comes to map and speed cameras go away! Shit, don't need them.
I don't want by updates again! My navi is tomtom Go 520 with wifi, GO ESSENTIAL. Serial start so: ZN4267
Maps are scandinavian maps what i use.

Comments

  • VikramK
    VikramK Administrators Posts: 14,323
    Moderator
    Hi @GPost

    Welcome to the community!
    Could you send me the serial number of your device through a private message, please?



    Thanks, Vikram
  • GPost
    GPost Registered Users Posts: 3
    Apprentice Seeker
    I send it and now waiting here... if a miracle happen or I go to the store and buy a new Garmin navi. Let's see...
  • GPost
    GPost Registered Users Posts: 3
    Apprentice Seeker
    edited October 2020
    Haloooo!!!! I send serial. Anybody working in TomTom??????? Please fix the problem.
  • DougLap
    DougLap Posts: 10,052
    Superuser
    Hi @GPost

    Unusually it does not appear that @VikramK has been on the Forum today as he is usually there on all working days. If you have sent him the information I am sure he will respond as soon as he can.

    Doug
  • lampard
    lampard Administrators Posts: 6,064
    Moderator
    Hi @GPost

    We've made some changes in the background to remove existing camera files installed on your device. I would advise you to do soft reset the device and connect the device to WiFi. Go to Settings> New update and Items it shall automatically start a few updates.

    Once the update is complete, re-check for Speed camera alerts during a test drive. Hope it helps!

    Regards, lampard