Tomtom Rider 400 doe not connect to PC/MAC

SKITOMTOMRIDER1975

I tried to connect my Rider 400 to PC /MAC but it doe not show up on PC.
I checked all tutorials on Youtube for MAC/PC but also without success.
WAnt to update and get new maps but I'm blocked completely.

DougLap

Hi @SKITOMTOMRIDER1975

Does this help.

https://help.tomtom.com/hc/en-gb/articles/360013900240-Navigation-device-not-connecting-to-computer-MyDrive-Connect-

Doug

SKITOMTOMRIDER1975

No, On MAC I can find the TOMTOM as described but refreshing the lease doesn't solve the problem (remains red) . On the Windows PC I simply can't find the TOMTOM anywhere.,..

YamFazMan

Hi
@SKITOMTOMRIDER1975
welcome to the site...
You haven't stated which version of Windows you are using ???
The latest MyDrive Connect is for Win 10... The link below also has MyDrive Connect for earlier versions of Windows....
Tomtom FAQ & Video... Installing MyDrive Connect....
Here... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect

Stay Safe... ATB YFM