MyDrive Connect doesn't recognize my device — TomTom Community

MyDrive Connect doesn't recognize my device

i Can't get"my drive connect "to find my device even though my device says its connected . I've tried everything and occasionally it finds it only to start an update it never finishes. This has been going on for 2 years now and tom tom support is useless. Can anyone help?

Answers

  • XosemaXosema Posts: 40 [Legendary Explorer]
    Hi.

    Mine is a GO60 series so I don't know if this will work for you, but I had that same problem a couple of times. I think I solved it by trying with a different USB cable.
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