Go Supreme updates

Waraglen
Waraglen Registered Users Posts: 7
Apprentice Traveler
I have a Go Supreme and it seems to update via "Updates and new items" in Settings on board. I was hoping to add another voice I purchased for another TomTom unit and is not selectable on board. However, manual updating via MyDrive Connect doesn't seem to be an option. Would this be correct?

Best Answer

Answers

  • DougLap
    DougLap Posts: 9,833
    Superuser
    edited October 2020
    Hi @Waraglen

    If the voices you have on your old device is compatible with the GO Supreme then one of the Mods on here can add it to your account so it will appear in Updates and New items so you can add it to the unit.

    What voice is it so that the @VikramK can add it if possible.

    Advise the voice here then look back here Monday.

    Doug
  • Waraglen
    Waraglen Registered Users Posts: 7
    Apprentice Traveler
    Thank you, the voice is Sexy Sylvia.
  • VikramK
    VikramK Administrators Posts: 13,752
    Moderator
    Hi @Waraglen

    Voice-activated. Please check for updates now :)

    Regards
    Vikram
  • Waraglen
    Waraglen Registered Users Posts: 7
    Apprentice Traveler
    Updated but now says "That voice isn't installed correctly. Please contact TomTom Customer Support"
  • Waraglen
    Waraglen Registered Users Posts: 7
    Apprentice Traveler
    The voice is greyed out.
  • Waraglen
    Waraglen Registered Users Posts: 7
    Apprentice Traveler
    The reset worked! Thanks so much to DougLap and VikramK!