Start 20 with expired lifetime maps update service

YDerridj

Hi,

I have owned a Start 20 for several years now, and after letting it aside I'd like to use it again. But when I connect it to myDrive, I get a maps update service expired mention when trying to update the European map.
I don't get why I have been able to update the maps for several years and now I can't.

Could you please advise?

Thanks

lampard

Hi @YDerridj

Welcome to the Community on my behalf! As Vikram mentioned here, we can't confirm if the device is factory embedded with lifetime maps. I think you should get in touch with our support and they'll be able to assist you further in this case. Maybe, they can assign the version 10 map on the device if it's not eligible for the lifetime maps.

Thanks, lampard

YamFazMan

Hi
@YDerridj
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