Cracked screen repair

Russdonn

Trawled the tomtom website but cannot find anyway to book in a repair. If I go to the 'getting your device repaired' and click on contact us, it leads to a screen with 'submit a request', but nothing is active to go any further. As there seems to be no way to email or contact tomtom I am currently lost on how to proceed.
Any tips or help would be gratefully recieved.

DougLap

Hi @Russdonn

Try the following

https://help.tomtom.com/hc/en-gb/articles/360015568919/

Tap on Link
Log in Top Right
Tap Red Contact Us bottom right
Type repair then hit return
Tap Contact Us bottom right
Select Chat or Email.

May take a few goes at chat as it is busy.

Doug

DougLap

Hi @Russdonn

Try the following

https://help.tomtom.com/hc/en-gb/articles/360015568919/

Tap on Link
Log in Top Right
Tap Red Contact Us bottom right
Type repair then hit return
Tap Contact Us bottom right
Select Chat or Email.

May take a few goes at chat as it is busy.

Doug

Russdonn

Hi Doug,
Many thanks that worked, still don,t understand why tomtom make it so complicated to get in touch.
Russell

DougLap

Hi Russell

Glad you are sorted. Bet you have said the same about a DVD recorder or some other electronic equipment. 😂😂

Doug