How do I enter the built in tomtom into smart media connect to check for updates? — TomTom Community

Built in car navigation

How do I enter the built in tomtom into smart media connect to check for updates?

GrahamheathGrahamheath Posts: 2 [Novice Seeker]
edited October 2020 in Built in car navigation
Unit is currently frozen but I did get the device information of it earlier.
When i enter smart media connect it goes straight to add device but expects it to be connected via USB.

thanks
Graham
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Comments

  • VikramKVikramK Posts: 12,707 Moderator
    Accepted Answer
    Hi Graham

    Welcome to the community!
    Do you have the software installed on your computer?
    https://www.tomtom.com/en_us/in-dash-navigation/getstarted/smart/

    The software and the maps are updated using the SD card supplied with the device.

    Regards, Vikram
  • GrahamheathGrahamheath Posts: 2 [Novice Seeker]
    Vikram

    I have that software installed when I start this Smart Media Connect this goes directly into the add a device and it seems to expect it to connect via USB.

    I did realise that the SD card is used I had picked that up from another source, but I cannot get to the situation where I can check and or download the softwrae.

    I hope somebody can make further suggestions.

    many thanks
    Graham
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