How do I enter the built in tomtom into smart media connect to check for updates?

Grahamheath
Registered Users Posts: 2 
Novice Seeker

Novice Seeker
Unit is currently frozen but I did get the device information of it earlier.
When i enter smart media connect it goes straight to add device but expects it to be connected via USB.
thanks
Graham
When i enter smart media connect it goes straight to add device but expects it to be connected via USB.
thanks
Graham
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Hi Graham
Welcome to the community!
Do you have the software installed on your computer?
https://www.tomtom.com/en_us/in-dash-navigation/getstarted/smart/
The software and the maps are updated using the SD card supplied with the device.
Regards, Vikram1 -
Vikram
I have that software installed when I start this Smart Media Connect this goes directly into the add a device and it seems to expect it to connect via USB.
I did realise that the SD card is used I had picked that up from another source, but I cannot get to the situation where I can check and or download the softwrae.
I hope somebody can make further suggestions.
many thanks
Graham0