No Traffic Connection to 6200

Aktienstar
Aktienstar Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using Wi-Fi®
Hello.
My Tomtom 6200 has no connection to server for tomtom services

Serial is ZAxxxxxxxx65(0)

Could you please fix That?

A reset was made

Thanks





Mod edit: Please don't post private or personal information on a public forum. Thanks!

Comments

  • AlanhampsteadNW3
    AlanhampsteadNW3 Registered Users Posts: 6
    Apprentice Traveler
    edited October 2020
    Serial No:QQxxxxxxx427. GOO 6000
    I have tried and reset almost hundred of times and still cannot access TOM TOM services. After being a loyal customer for nearly 15 years I'm upset that this appears to be a fault that TOM TOM fails to correct. Have they forgotten how to obtain customer delight? I imagine they are loosing business to Amazon who have a very reliable service that I have on my phone because I cannot use TOM TOM services! Very unhappy! Alan




    Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @AlanhampsteadNW3

    Hopefully @VikramK will have a look at your units settings on the Tomtom website and sort out any issues. Disappointing no one seems to have picked up your previous post in August.

    Have you got an up to date subscription for the Traffic etc for your unit.

    Look back here later.

    Doug