Trucker 600 and MyDrive App

MSchoch
MSchoch Registered Users Posts: 1
New Seeker
My Tomtom Trucker 600 won't see my phone even when Bluetooth is on and the phone is discoverable. All the help that I can find says that in order to connect the Tomtom with the MyDrive App I need to get the Tomtom to generate a QR code, but that option doesn't even appear on my Tomtom.

The Tomtom application version is 18.203.0026.311 (0) (04/05/2019)

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @MSchoch

    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and try pairing it again.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram