GO 6200 screen

3341tk
Registered Users Posts: 4 
Apprentice Seeker

Apprentice Seeker
The right half of the screen of my GO 6200 does not take or react on commands given by finger. This means for example that I cannot update my set. I tried several times to reset the device according to the applicable TomTom video. This did not help or change the situation.
I am living in Germany and bought the device in November 2018 from TomTom International in the Netherlands. What can I do to claim for warranty?
I am living in Germany and bought the device in November 2018 from TomTom International in the Netherlands. What can I do to claim for warranty?
0
Answers
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Hi @3341tk
You can contact the customer service to book a repair.
See article- https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, Vikram0