VIA 52 display not in sync with touch buttons.

Muscles

Screen display out of sync. Press 2, get 1, press h, get g etc. Tried to reset through my Connect, no different. Tried Factory Reset from device menu. Finally manage to reach this menu item, goes into reset mode for about 5 seconds, then reboots, back to the faulty condition.

Muscles

The fault issue posted above relates to a VIA 52 unit.

Lochfrass

I think you must book a repair for your device.
https://help.tomtom.com/hc/en-us/articles/360013961559-About-device-repairs-and-cost#h_8f160767-f62f-4e16-8ff6-824e31371332