Shipment showing "in-progress"
FHv4
Posts: 1 [Apprentice Seeker]
edited October 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Will TOM TOM ever ship my device. Now 5 days and counting and only showing "inprogress"?
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Superusers
@ALH1975
Welcome to the Site...
The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are sometimes delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
@VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....
It's late for today... You will have to check back here on Monday....
Stay Safe... ATB YFM
Welcome to the community!
I have sent a heads-up to my team about your ticket you started with the customer service.
Someone will get back to you with the information/order status you requested for.
Sorry about the delay....
~ Vikram