iOS14 doesn’t stop after Ride, drains battery

blaaat
blaaat Registered Users Posts: 3
Apprentice Traveler
edited October 2020 in TomTom GO Navigation app for iPhone
After updating to ios14 TomTom keeps running in the background and completely drains my battery.

I’m using CarPlay.

Comments

  • Feckweed405
    Feckweed405 Registered Users Posts: 85
    Sovereign Trailblazer
    edited October 2020
    Same here. Even when I open TomTom to update maps then force close it sometimes it eats up my iPhone battery and the phone gets hot. I have to restart my phone in order to get TomTom to go away.
  • lampard
    lampard Administrators Posts: 5,959
    Moderator
    Hi there,

    Can you disable the option to run the app in the background from Main Menu> Settings> Run app in the background and check if the problem still occurs?

    Regards, lampard
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,206
    Community Manager
    I'd like to come back to you on this - on our German forum we have a user posting that disabling the app from running in the background is no workaround for this issue.

    From what I understand we have no option to quit the app in CarPlay from our end.

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