iOS14 doesn’t stop after Ride, drains battery — TomTom Community

TomTom GO Navigation app for iPhone

iOS14 doesn’t stop after Ride, drains battery

blaaatblaaat Posts: 3 [Apprentice Traveler]
edited October 9 in TomTom GO Navigation app for iPhone
After updating to ios14 TomTom keeps running in the background and completely drains my battery.

I’m using CarPlay.

Comments

  • Feckweed405Feckweed405 Posts: 19 [Master Explorer]
    edited October 9
    Same here. Even when I open TomTom to update maps then force close it sometimes it eats up my iPhone battery and the phone gets hot. I have to restart my phone in order to get TomTom to go away.
  • lampardlampard Posts: 4,914 Moderator
    Hi there,

    Can you disable the option to run the app in the background from Main Menu> Settings> Run app in the background and check if the problem still occurs?

    Regards, lampard
  • JürgenJürgen Posts: 5,689
    Community Manager
    I'd like to come back to you on this - on our German forum we have a user posting that disabling the app from running in the background is no workaround for this issue.

    From what I understand we have no option to quit the app in CarPlay from our end.
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