Wrong speed showing in average speed check M5 and M6 — TomTom Community

Wrong speed showing in average speed check M5 and M6

I've driven in both directions up and down the M5 and M6, and while driving through roadworks with average speed check cameras set at 50mph, TomTom shows the speed as 70mph. The speeds were showing correctly in the old version, this fault has only started since I upgraded to the new 'improved' software. Also since the upgrade, during driving a route, Serena is randomly replaced by Naoimh, and back to Serena again.

Comments

  • lampardlampard Posts: 5,394 Moderator
    Hi there @anderson24

    We are aware of incorrect speed limits in some areas, upcoming map updates will improve the accuracy of the speed limits. In the meanwhile, you can report the incorrect speed limits on our MapShare Reporter here.

    About the voice change, what's the language set under your phone setting? English UK? Naoimh is a recorded Irish voice.

    Regards, lampard
  • anderson24anderson24 Posts: 4 [Neophyte Traveler]
    lampard wrote: »
    Hi there @anderson24

    About the voice change, what's the language set under your phone setting? English UK? Naoimh is a recorded Irish voice.

    Regards, lampard

    The language on my phone is set to English UK.

    Naoimh's voice randomly appears and disappears at will, sometimes I have to reboot to get Serena back, other times Naoimh will just announce one instruction and Serena will come back. There's no pattern to it, sometimes hundreds of miles are driven without a problem, then, boom, back comes Naoimh.
  • lampardlampard Posts: 5,394 Moderator
    Hi @anderson24

    The product team is aware of this behavior and will be improved in the future. So basically Serena is Computer voice and Naoimh is recorded. Not everything can be read by a recorded voice, since it's a small voice that mainly reads only turn instructions. Now, if you also downloaded Serena, it will automatically switch to it if something cannot be read aloud by Naoimh.

    The possible workaround is to remove the Serena voice if you want to stick to Naoimh voice only.

    Best, lampard
This discussion has been closed.

Who's Online in this Category0