No maps problem on Start 42

Inifnity1max

hi, i wanted to update my start42, an it returned with error and says no maps, my drive connect says no maps are available, i cant install the old map, help me please

VikramK

Hi @Inifnity1max

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

VikramK

Hi @Inifnity1max

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

Inifnity1max

thanks to you, i managed to solve it!

Rick_1979

I tried to go on and update my go 540 to the newest map but after installing updates that they said was for it I can no longer use the satnav as it says no maps or before it said maps not compatable with device

YamFazMan

Hi
@Rick_1979
Welcome to the site....
What are the1st 2 Characters of your GO 450 serial Number ???
The GO 540 'RZ' & 'WT' are End of life devices...
See... https://www.tomtom.com/en_gb/obsolete-products/#car

@VikramK or @lampard the Forum Moderators should pick this up on Monday and If your old Map version is still on the servers perhaps add it to your Tomtom Account.....

Stay Safe... ATB YFM