No maps problem on Start 42 — TomTom Community

No maps problem on Start 42

hi, i wanted to update my start42, an it returned with error and says no maps, my drive connect says no maps are available, i cant install the old map, help me please

Best Answer

  • VikramKVikramK Posts: 10,454 Moderator
    Accepted Answer
    Hi @Inifnity1max

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramKVikramK Posts: 10,454 Moderator
    Accepted Answer
    Hi @Inifnity1max

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Inifnity1maxInifnity1max Posts: 2 [New Seeker]
    thanks to you, i managed to solve it!
  • Rick_1979Rick_1979 Posts: 3 [Apprentice Seeker]
    I tried to go on and update my go 540 to the newest map but after installing updates that they said was for it I can no longer use the satnav as it says no maps or before it said maps not compatable with device
  • YamFazManYamFazMan Posts: 17,751
    Superusers
    Hi
    @Rick_1979
    Welcome to the site....
    What are the1st 2 Characters of your GO 450 serial Number ???
    The GO 540 'RZ' & 'WT' are End of life devices...
    See... https://www.tomtom.com/en_gb/obsolete-products/#car

    @VikramK or @lampard the Forum Moderators should pick this up on Monday and If your old Map version is still on the servers perhaps add it to your Tomtom Account.....

    Stay Safe... ATB YFM
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