No maps problem on Start 42

Inifnity1max
Inifnity1max Registered Users Posts: 2
New Seeker
edited October 2020 in Devices using MyDrive Connect
hi, i wanted to update my start42, an it returned with error and says no maps, my drive connect says no maps are available, i cant install the old map, help me please
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Best Answer

  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Answer ✓
    Hi @Inifnity1max

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Answer ✓
    Hi @Inifnity1max

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Inifnity1max
    Inifnity1max Registered Users Posts: 2
    New Seeker
    thanks to you, i managed to solve it!
  • Rick_1979
    Rick_1979 Registered Users Posts: 3
    Apprentice Seeker
    I tried to go on and update my go 540 to the newest map but after installing updates that they said was for it I can no longer use the satnav as it says no maps or before it said maps not compatable with device
  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    Hi
    @Rick_1979
    Welcome to the site....
    What are the1st 2 Characters of your GO 450 serial Number ???
    The GO 540 'RZ' & 'WT' are End of life devices...
    See... https://www.tomtom.com/en_gb/obsolete-products/#car

    @VikramK or @lampard the Forum Moderators should pick this up on Monday and If your old Map version is still on the servers perhaps add it to your Tomtom Account.....

    Stay Safe... ATB YFM

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