Overcharged while updating my subscription, Who can sort it out?
danielgricks
Posts: 1 [New Seeker]
edited October 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I was charged 39.95 GBP (29/9/20) + 49.95 (22/9/20) to renew my subscription and update my UK map.
89.90 GBP !!
This is way too much.
Who can sort it out for me?
89.90 GBP !!
This is way too much.
Who can sort it out for me?
0
Answers
Superusers
@danielgricks
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
The easy way Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
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Tomtom Subscriptions now Auto renew....
See Tomtom FAQ... How to turn off auto-renewal payment for subscriptions
Here... https://help.tomtom.com/hc/en-gb/articles/360015806999-How-to-turn-off-auto-renewal-payment-for-subscriptions-
Stay Safe... ATB YFM