free map life

DavideMarconi

I bought my navigator in 2013 with free and updated maps for life. Practically I have never used it. Now I can use it but the map update is paid for. Why?
My Device is a Rider (2013)
K47xxxxx284

DougLap

Hi @DavideMarconi

Hopefully @VikramK or @lampard will pick this up and check the appropriate settings for your unit on the TT servers and alter as appropriate.

Look back here later.

Doug

VikramK

@DavideMarconi
Hi David

Welcome to the community!
Lifetime maps are already active for Western Europe. If you connect to TomTom HOME the new map version 10.55 should be offered as a download.

Regards, Vikram