free map life

DavideMarconi
DavideMarconi Registered Users Posts: 1
New Seeker
I bought my navigator in 2013 with free and updated maps for life. Practically I have never used it. Now I can use it but the map update is paid for. Why?
My Device is a Rider (2013)
K47xxxxx284

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @DavideMarconi

    Hopefully @VikramK or @lampard will pick this up and check the appropriate settings for your unit on the TT servers and alter as appropriate.

    Look back here later.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    @DavideMarconi
    Hi David

    Welcome to the community!
    Lifetime maps are already active for Western Europe. If you connect to TomTom HOME the new map version 10.55 should be offered as a download.

    Regards, Vikram
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